Important Contact Information (Medicaid)
Member Services
- 1-866-799-5321
- Available 24 hours
Member Services TTY
- 1-800-955-8770
- Available 24 hours
Service | Contact Information |
---|---|
Non-emergency transportation services | Medical Transportation Management (MTM) 1-844-399-9469 (TTY 711) |
Dental | Dental benefits are offered through your Medicaid dental plan. Contact your Medicaid dental plan for more information.
|
Vision Services | 1-866-799-5321 (TTY 1-800-955-8770) |
Hearing/Audiology | Hear USA 1-855-242-4935 (TTY 711) |
To report suspected cases of abuse, neglect, abandonment, or exploitation of children or vulnerable adults | 1-800-96-ABUSE (1-800-962-2873)
|
For Medicaid eligibility | 1-866-762-2237
|
To report Medicaid Fraud and/or Abuse | 1-888-419-3456
|
To file a complaint about a healthcare facility | |
To request a Medicaid Fair Hearing | 1-877-254-1055
|
For Medicaid Eligibility | 1-866-762-2237 TTY: 711 or 1-800-955-8771 DCF Medicaid |
To report Medicaid Fraud and/or Abuse or to file a complaint about a health care facility | 1-888-419-3456
|
To request a Medicaid Fair Hearing | 1-877-254-1055 1-239-338-2642 (fax) MedicaidHearingUnit@ahca.myflorida.com |
To file a complaint about Medicaid services | 1-877-254-1055
|
Florida Department of Health Children’s Medical Services | 1-850-245-4200
|
To find out information about domestic violence | 1-800-799-7233 |
To find information about health facilities in Florida |
|
To find information about urgent care | Visit findaprovider.SunshineHealth.com to find the urgent care center closest to you. Or call our 24-Hour Nurse Advice Line at 1-866-799-5321 (TTY 1-800-955-8770) or our 24-Hour Behavioral Health Crisis Line at 1-866-799-5321 (TTY 1-800-955-8770) . |
For an emergency | 9-1-1 Or go to the nearest emergency room |