On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
Our website has a fresh new look. You can continue to access the same information and tools you depend on. Get started today.
Our website has a fresh new look. You can continue to access the same information and tools you depend on. Get started today.
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Attention Members: New ID Card Effective January 1, 2024
We are sending members a new card for 2024 because the Pharmacy Benefit Manager (PBM) is changing to Express Scripts. What you need to know:
- Medicaid (MMA) ID Card
- Long Term Care (LTC) ID Card
- Serious Mental Illness (SMI) Specialty Plan ID Card
- Child Welfare Specialty Plan (CWSP) ID Card
- Children's Medical Services (CMS) Health Pla, ID Card
Remember the 988 Suicide & Crisis Lifeline
Dial 988 for confidential, free, 24/7/365 support from a trained counselor for mental health, substance use or suicidal crisis.
Private Duty Nursing (PDN) Real-Time Reporting Process
We want to ensure that your child is receiving the services required to keep them safe in your home. Please contact Sunshine Health right away when a Private Duty Nursing shift is missed. Learn how to reach us:
- centene:advantage
- centene:medicaid