Weather Alert
MEMBERS
Emergency Planning: As we prepare for the latest storm, please remember to follow your Emergency Plan, if needed. If you do not have one, visit FloridaDisaster.org to help prepare for the storm.
Medication Refills: Gov. Ron DeSantis declared a state of emergency for Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Glades, Franklin, Gadsden, GiIchrist, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Monroe, Nassau, Okaloosa, Okeechobee Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton, and Washington counties. You may refill your prescriptions early in those counties. Contact your pharmacy for information.
Member Services: Sunshine Health and CMS Health Plan Member Services are open as usual from 8 a.m. to 8 p.m. Monday-Friday. Members call any time to reach our 24-hour Nurse Advice Line.
- Sunshine Health MMA: 1-866-796-0530 (TTY 1-800-955-8770)
- Sunshine Health Child Welfare Specialty Plan: 1-855-463-4100 (TTY 1-800-955-8770)
- Children’s Medical Services (CMS) Health Plan: 1-866-799-5321 (TTY 1-800-955-8770)
Note: We will update this website as new information is available.
Please take steps to be safe. Call 911 if you have a medical emergency during the storm.
Attention Members: New ID Card Effective January 1, 2024
We are sending members a new card for 2024 because the Pharmacy Benefit Manager (PBM) is changing to Express Scripts. What you need to know:
- Medicaid (MMA) ID Card
- Long Term Care (LTC) ID Card
- Serious Mental Illness (SMI) Specialty Plan ID Card
- Child Welfare Specialty Plan (CWSP) ID Card
- Children's Medical Services (CMS) Health Plan ID Card
Remember the 988 Suicide & Crisis Lifeline
Dial 988 for confidential, free, 24/7/365 support from a trained counselor for mental health, substance use or suicidal crisis.
Private Duty Nursing (PDN) Real-Time Reporting Process
We want to ensure that your child is receiving the services required to keep them safe in your home. Please contact Sunshine Health right away when a Private Duty Nursing shift is missed. Learn how to reach us:
