Provider Support Guide: Find the Right Contact to Help You
Date: 06/17/26
When providers need help from Sunshine Health, sometimes they're not sure who to contact or what information they need to share. That’s why Sunshine Health created a provider support tool to help connect providers with the right teams to offer support.
It’s called the Provider Support Guide: Find the Right Contact tool.
There are many ways resolving your issues could be delayed, and this tool is designed to reduce those delays and expedite a resolution. It can help providers quickly get support they need by letting them know what information they need to assemble, which teams to contact, and the best ways to contact them.
The tool will support providers with:
- Claims
- Provider Claims Reconsiderations and Disputes
- Provider Appeals
- Contracting
- Credentialing
- Demographic Updates
- Enrollment
- Provider Engagement
Questions?
Sunshine Health has a wealth of resources available to help answer your questions and address your concerns:
- Provider Support: Finding the Right Contact
- Provider Services: Call 1-844-477-8313
- Secure Provider Portal: Visit the Secure Provider Portal to check member eligibility, submit claims and more.
- Provider Engagement: Use the Find Your Account Manager tool to find the Provider Engagement Account Manager (PEAM) supporting your specialty and region.
- Claim Concerns: Resolve outstanding claims using the Claim Concerns form.
- Provider News: Bookmark Provider News to keep up with the latest updates.
- Provider Newsflash: Subscribe to our e-newsletter to get regular updates.
- Provider Resources: Visit Manuals, Forms and Resources to find provider manuals, important forms, scheduling standards and other resources.
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