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What You Need To Know About CAHPS®

CAHPS® (Consumer Assessment of Healthcare Providers and Systems) is an annual survey administered to members requesting that they rate their experience with their healthcare. The survey asks members to evaluate their experiences with healthcare providers and health plans.

Appropriate member care is essential to the overall health of our members. Sunshine Health is collaborating with our providers to help maximize opportunities to improve member care, experience and satisfaction.

Examples of CAHPS surveys: