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Continuity of Care

All new Medicaid members have a Continuity of Care (COC) period in which Sunshine Health can help transition members who have been receiving care through a non-participating Sunshine Health provider to a participating provider. Please review this Continuity of Care Q&A to help our new members successfully transition to Sunshine Health without experiencing any break in their care.

Continuity of Care Q&A

Providers with additional questions about Continuity and Coordination of Care or who need further assistance can call Sunshine Health’s Provider Services help line at 1-844-4778313, from 8 a.m. to 8 p.m., Monday through Friday.