One Plan.

Hurricane Ian Alert

MEMBERS

Emergency Planning: As we prepare for Hurricane Ian, please remember to follow your Emergency Plan, if needed. If you do not have one, visit FloridaDisaster.org to help prepare for the storm.

Medication Refills: Gov. Ron DeSantis declared a state of emergency for Alachua, Baker, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okaloosa, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton, Washington counties. You may refill your prescriptions early in those counties. Contact your pharmacy for information.

Member Services: As of September 27, 2022, Sunshine Health and CMS Member Services are open as usual from 8 a.m. to 8 p.m. Monday-Friday. Members call any time to reach our 24-hour Nurse Advice Line.

• Sunshine Health Medicaid, Long Term Care, Serious Mental Illness: 1-866-796-0530 (TTY 1-800-955-8770)
• Sunshine Health Child Welfare Specialty Plan: 1-855-463-4100 (TTY 1-800-955-8770)
• Children’s Medical Services (CMS) Health Plan: 1-866-799-5321 (TTY 1-800-955-8770)

Note: We will update this website as new information is available.

Please take steps to be safe. Call 911 if you have a medical emergency during the storm.

PROVIDERS

To support providers and help keep our members safe through Hurricane Ian, Sunshine Health is implementing temporary flexibilities to our prior authorization processes for all products. Read more.