Resources for Home Health Providers
Sunshine Health is dedicated to helping Home Health Providers. Please check the resources below that will make it easier for you and your practice to serve members from Sunshine Health Medicaid and Ambetter from Sunshine Health Marketplace.
Quick Reference Guides
Download our Quick Reference Guides to get the latest information on claims and authorization instructions by product.
Claims Issues
Providers can use the Claim Concerns form to submit unresolved claims issues directly to the right team.
The Claim Concerns form is designed to simplify and improve the resolution of outstanding claim issues. It offers a convenient entry point that automatically routes submissions to the team best equipped to review and resolve claim issues. The form will capture all the necessary information upfront to streamline the process, reduce delays and ensure your claim issues are handled efficiently and quickly resolved.
Find your Provider Engagement Administrator
Your local Provider Engagement Administrator can help answer questions.
Join the Sunshine Health Network
Are you currently non-participating with Sunshine Health and want to join? Place your request.
Create a Provider Secure Portal Account
If you are a contracted Sunshine Health provider, you can register for the Secure Provider Portal to verify member eligibility, manage claims, manage authorizations and more.
Additional questions?
- For Ambetter from Sunshine Health (Marketplace), find answers using our Provider Toolkit or call Provider Services at 1-877-687-1169.
- For Medicaid, call Provider Services at 1-844-477-8313.