Behavioral Health

Taking Care of Your Behavioral Health

Sunshine Health is committed to caring for the whole health of our members. This includes physical health and behavioral health needs. We offer behavioral health services and benefits, substance abuse treatment options and educational resources to help our members better understand and manage their behavioral health.

Managing Behavioral Health Conditions

We have several educational resources on our website geared toward helping you manage your behavioral health. Learn more about Sunshine Health’s benefits and services for the following chronic conditions:

• Anxiety Disorders involve more than temporary worry or fear. Symptoms can interfere with daily activities, such as job performance, schoolwork and relationships.
  
• Depression is when a sad mood lasts for a long time and interferes with normal, everyday functioning.
• Bipolar Disorder is a mood disorder that causes extreme mood changes that go beyond normal ups and downs.
  
• Attention-Deficit Hyperactivity Disorder (ADHD) is a condition that affects the way the brain works and controls the body. It can make it hard for a person to pay attention or control their body, thoughts and feelings.
• Substance Use Disorder (SUD) is a treatable behavioral health disorder that leaves someone unable to control their use of alcohol and drugs.

For more resources or help with one of the conditions above, call your Care Manager or Member Services at 1-866-796-0530 (TTY 1-800-955-8770) Monday through Friday from 8 a.m. to 8 p.m. Eastern. 

Virtual Behavioral Health Care from Brave Health

Get virtual mental and behavioral health care while in the comfort of your home. For members 13 and older. Includes therapy, psychiatry and medication management services. Brave Health offers:

• Therapy (one-on-one or group)
• Psychiatry
• Customized mental health treatment plans
• Support groups and specialty programs
• Connection to community supports
• Collaboration with your doctors
• Help setting up your device for telehealth visits
• Medication management*

*Brave Health does not prescribe stimulants or psychotropics.

Text or call Brave Health at 1-305-902-6347, Monday through Friday, 8 a.m. to 6 p.m. Eastern. You can also email start@bebravehealth.com or visit Brave Health to get started.

Explore Your Behavioral Health Benefits

Our behavioral health services and substance abuse treatment options support coping, recovery and overall wellness for our members. In addition to standard benefits, we offer expanded benefits that you can explore.

Taking Antidepressant Medication

If you have been diagnosed with depression, it is important to work with your doctor to find the best treatment options for you. In some cases, this may include taking medications such as antidepressants. Antidepressants can help treat depression. For antidepressants to work, be sure to take them on time as prescribed by your doctor. Learn more about what to expect when taking antidepressants.

Behavioral Health Care for Pregnant Members

If you recently gave birth and need behavioral health or substance use care, Sunshine Health is here to help you receive the best physical and behavioral health care. These options include:

• Brave Health: Fully virtual behavioral health care clinic for members 13 and up.
  • Maternal health expertise
  • No travel time; access care from anywhere
  • SMS, phone and email support (requires access to WiFi and live video)
  • Fast access; 7-day standard wait time for appointments
  • Coordination with your PCP
  • Substance Use Disorder and mental health in one place

• LunaJoy: Focuses on providing resources to women during and after pregnancy.
  • Therapy
  • Psychiatry
  • Mental Health Coaching
  • 24/7 Care Navigation Team

Sign up for one of these services today. Or, for additional help, call Member Services at 1-866-796-0530 (TTY 1-800-955-8770) Monday through Friday from 8 a.m. to 8 p.m. Eastern. 

Find more Maternal Mental Health resources.

Earn Dollar Rewards for Completing Healthy Activities

You can earn My Health Pays® rewards when you complete these healthy activities:

Substance Use Health Coaching Program

• Ages 12 years and older. Enrollment in Care Management is required. Must consent to participate. Complete three sessions with a Care Manager within three months. 
• $10, one reward per calendar year.

Tobacco Cessation Health Coaching Program 

• Ages 10 years and older. Must consent to participate and pledge to stop tobacco use. Complete four sessions by phone with a health coach within six months. 
• Up to $20 per calendar year, $5 after each session.

Follow Up After Inpatient Admission for Mental Illness

• Ages 6 years and older. Complete an outpatient follow up appointment with a behavioral health provider within 7 days after discharge from an inpatient facility. 
• $20, two rewards per calendar year. 

Follow Up After Emergency Department Visit for Mental Illness 

• Ages 6 years and older. Complete an outpatient follow up appointment with a provider within 7 days after an emergency room visit. 
• $20, two rewards per calendar year.

For a complete list of rewards and information on how to sign up, go to My Health Pays® Rewards.