Reminder: Maintain CAQH Profile to Prevent Issues
Date: 05/20/26
Sunshine Health reminds providers that they must maintain a complete, current and up-to-date CAQH profile to prevent any issues that could affect your business relationship with the health plan.
A provider’s CAQH (Council for Affordable Quality Healthcare) profile is a critical component of the credentialing and recredentialing process.
Outdated or incomplete CAQH information could delay or stall application reviews or cause other credentialing issues that could result in a lapse or interruption of your participation in the Sunshine Health provider network.
CAQH Resources
- CAQH Provider Data Portal: Check or update your profile.
- Always Keep Your CAQH Email, Mailing Address Updated for Recredentialing
How an accurate CAQH profile helps providers
- Supports timely credentialing and recredentialing decisions
- Reduces administrative delays
- Prevents a lapse or interruption in network participation
- Ensures provider records reflect current practice information
CAQH Best Practices
- Frequently review your CAQH profile; do so at least once every quarter
- Ensure your CAQH profile is fully completed and attested within 120 days
- Make sure your demographic, licensure, and affiliation details are current
- Check that the email addresses listed in your CAQH profile are valid, accurate and monitored; missed emails can cause issues
Questions?
Sunshine Health has a wealth of resources available to help answer your questions and address your concerns:
- Provider Support: Finding the Right Contact
- Provider Services: Call 1-844-477-8313
- Secure Provider Portal: Visit the Secure Provider Portal to check member eligibility, submit claims and more.
- Provider Engagement: Use the Find Your Account Manager tool to find the Provider Engagement Account Manager (PEAM) supporting your specialty and region.
- Claim Concerns: Resolve outstanding claims using the Claim Concerns form.
- Provider News: Bookmark Provider News to keep up with the latest updates.
- Provider Newsflash: Subscribe to our e-newsletter to get regular updates.
- Provider Resources: Visit Manuals, Forms and Resources to find provider manuals, important forms, scheduling standards and other resources.
SH_11853