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Contracted Provider Behavior Analysis Network Exception Request Form

Please note: This exception request form is available only to contracted providers who are requesting to add a practitioner to their existing contract. Out of Network providers interested in joining Sunshine Health's network must complete the Become a Provider web form.

Contracted providers should attempt the following prior to submitting an Exception Request:

  • Refer any Sunshine Health members to an in-network practitioner.
  • Engage Sunshine Health Case Management to assist members and their caretakers/families/guardians to locate and coordinate with another in-network provider.
  • Contact Sunshine Health Customer Service for a list of in-network Behavior Analysis (BA) providers.
  • Utilize the Find a Provider Tool to identify additional in-network providers.

New Provider Justification Letter

Once a provider has followed the guidance above, they must submit a justification letter to the health plan that clearly explains the need for an exception to the current BA enrollment pause to register a new provider to treat the member.

The letter must follow these guidelines:

  • It must be prepared by the member’s contracted provider, not their caregiver/guardian/family.
  • It must include relevant details about the member’s case.
  • It must explain why an exception must be made for the specified practitioner.
  • It must explain the specific practitioner is needed to care for the member.
  • It must be prepared on the contracted provider’s official letterhead.

New Provider: Submitting New Authorization Requests

When the health plan approves a new provider to care for a member, that provider must follow this guidance to obtain a new authorization to treat their new patient. The old authorization, obtained by the prior provider, is no longer valid.

The new provider must:

  • Follow the standard initial authorization request process, requesting an initial 24 units before requesting treatment codes.
  • Complete and submit the following:
  • Provide their own clinical documentation. Sunshine Health cannot utilize clinical documentation completed by a previous provider to support a new authorization request.
  • Complete and submit their own clinical documentation using new, current data, as required.

For more information regarding required documentation, please visit: Behavior Analysis (BA) Quick Reference Guide (QRG)

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Before you proceed, please take a moment to review the information below. This will help ensure a successful submission and expedite addition of the new practitioner.

Important Reminders

Contracted Provider Information

Please no dashes "-"
Please no numbers
Reason for Exception Request (Select all that apply) required *

Impacted Member Information

Additional details regarding member impact may be provided in the justification letter, as warranted by the circumstances of the request.

Numeric Values Only
City only. Do not include state or country.
Initial assessment completed? required *

Must provide a brief explanation within the justification letter explaining the reason an initial assessment was completed without having the capacity to accept the case.

Must provide a brief explanation on your efforts to refer the member to a participating provider that has capacity to accept a new BA referral without the need of an exception letter.

Authorization on file? required *

Must provide a brief explanation within the justification letter explaining the reason an authorization was requested prior to submitting an exception request and receiving the plan’s determination.

Request Submitted By

Required Attachments

Please note all requests will be reviewed by Sunshine Health within 30 days to determine if an exception needs to be made. The goal is to ensure members are serviced by in-network providers who have been through the credentialing and onboarding process.