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How to Submit Radiology, Oncology Prior Authorization Requests

Date: 07/20/23

Fort Lauderdale, Florida

Thank you for providing radiology and oncology care to your patients, our members. Sunshine Health has an important reminder to help your practice request prior authorization:

All participating radiology and oncology providers should direct their prior authorization requests to New Century Health.

Always use our Pre-Auth Check Tool to ensure your practice follows the most up-to-date prior authorization requirements. Our Vendors page lists all contracted vendors, services, delegated functions and more information. Non-participating providers must submit prior authorization requests to Sunshine Health via the Secure Provider Portal.

How to Contact New Century Health

Call New Century Health at 1-888-999-7713, visit their Provider Portal or email/fax using the information below.

New Century Health Contact Information

Specialty

Email

Fax

Standard Redirects – Medical Oncology

efax-carepro-oncology@newcenturyhealth.com

1-213-596-3783

Standard Redirects – Radiation Oncology

efax-carepro-radonco@newcenturyhealth.com

 

1-714-494-8366

Expedited Redirects – All Specialties

NewRequestRedirect@newcenturyhealth.com

N/A

Questions?

If you have questions for Sunshine Health, please contact your Provider Engagement Administrator. To locate your administrator, please visit For Providers and select the “Find Your Administrator” button and list the county of your organization’s main office. You can also call Sunshine Health Provider Services at 1-844-477-8313 or visit the Secure Provider Portal. Stay up to date on Sunshine Health provider notices by reviewing and bookmarking Provider News.

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