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Sunshine Health Streamlines Practitioner Enrollment Requests

Date: 01/17/25

Sunshine Health is rolling out a new system that will make providers’ jobs a lot easier. Starting January 20, 2025, we're launching our new Practitioner Enrollment Requests web page that will dramatically simplify how you add new practitioners to your existing Sunshine Health contract.

What's New

We've created an intuitive online form that simplifies the practitioner enrollment process. This new system offers:

  • Real-time guidance that walks you through each step of our credentialing and enrollment processes
  • Automated checks to ensure everything is complete before submission
  • A clearer, streamlined and straightforward process that saves you valuable time

What You Need to Know

  • Starting January 20, 2025, providers will no longer be able to email enrollment requests to practitioneradds@centene.com. This inbox will no longer accept provider enrollment submissions as we begin processing all new enrollment requests using the new Practitioner Enrollment Requests web page
  • Our Credentialing Triage team will continue to process all emails submitted prior to January 20, 2025
  • All required credentialing documents and forms can be found on our new Practitioner Enrollment Requests web page, including a training video for completing our List of Affiliated Providers (LOAP)/roster form.
  • As a reminder, all standalone demographic updates should be submitted using our Provider Demographic Updates form.
    • Enrollment and demographic updates do not need to be submitted separately. Please include all applicable demographic updates on your enrollment submission.

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Questions?

If you have any questions, please call Sunshine Health Provider Services at 1-844-477-8313 or visit the Secure Provider Portal. Our Provider Engagement staff can also answer questions. Visit the Find Your Account Manager tool to find who supports your specialty and region. Keep up with the latest Sunshine Health provider updates by reviewing and bookmarking Provider News.

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