Sunshine Health Child Welfare Specialty Plan

Protecting the Health and Wellbeing of Children in Florida’s Child Welfare System

Sunshine Health provides children in Florida’s Child Welfare system with unique health care coverage that is responsive to their needs and the needs of their caregivers. Empowering those who impact the health and wellness of these children, the Sunshine Health Child Welfare Specialty Plan builds a care coordination network around every child with staff dedicated to helping each child’s caregiver navigate the complicated worlds of health care and child welfare. Sunshine Health proudly partners with Child Welfare Community Based Care (CBC) agencies throughout the state offering a case management program and integrated services that respond directly and timely to each child’s needs. These programs and services are offered to every child enrolled in the Sunshine Health Child Welfare Specialty Plan at no cost to the recipient in addition to medical care, prescription drug coverage, inpatient and outpatient hospitalization, dental care and vision care.

To find a provider for our 2016 Sunshine Health Child Welfare Specialty plan, please click here.

You can locate a provider by zip code or by county. For assistance with locating a provider or if you have questions, please call 1-855-463-4100 (TDD/TTY 1-800-955-8770).

For information on the Sunshine Health Child Welfare Specialty plan, please click on any of the links below:

Your health plan includes a transportation benefit to get to and from your healthcare providers. Use your transportation benefit when travelling between your home, medical appointments, healthcare facilities or the pharmacy. Your transportation benefit is offered at no cost and there is no limit to the number of trips – you can schedule as many trips as you need each year. 

LogistiCare administers your transportation benefit. You have two ways to request transportation:

·       Calling the LogistiCare Call Center Monday – Friday from 8:00a.m. -- 5:00p.m. EST

Sunshine Health Plan

Reservations

Ride Assistance

Medicaid

877-659-8420/TTY: 711

877-659-8421/TTY: 711

Child Welfare

877-659-8420/TTY: 711

877-659-8421/TTY: 711

Long Term Care

877-659-8414/TTY: 711

877-659-8415/TTY: 711  

·       Requesting online through the LogistiCare secure member portal at https://member.logisticare.com/.   

All routine appointments require a 24 hour advance notice and made one (1) day before your appointment date.  

Emergency ambulance trips are not arranged through LogistiCare. If a medical emergency ambulance trip is needed, please call 911. Examples of emergency requests include sudden life threatening medical situations, significant trauma, comas, shock, uncontrolled bleeding, respiratory distress, poisoning, drug overdose or any situation where immediate medical relief or treatment is necessary.

In some cases, you may be able to be reimbursed for mileage if a friend or family member drives you to your scheduled appointment. You will need to fill out a mileage reimbursement form then mail the completed form to LogistiCare after your visit. All mileage reimbursement requests must be approved by LogistiCare prior to the visit. To download a mileage reimbursement form, click here

Helpful Resources:

Mileage Reimbursement Guidelines

Your Transportation Benefit – What You Need to Know

How to Use the LogistiCare Member Website