Telehealth Services
Care for your child – anytime, anywhere
Avoid traffic and busy waiting rooms. Get non-emergency medical help for your child over video or phone anytime, anywhere with telehealth. All you need is a smartphone, tablet or computer.
Sunshine Health covers telehealth visits, so they are free to you. Your child’s primary care doctor may offer telehealth appointments. Call their office to ask. If you can’t get an appointment or their office is closed, try these telehealth providers:
Teladoc
Doctor visits over phone or video for nonemergency health issues. Available 24 hours a day. Teladoc can help with:
- Common injuries and illnesses
- Skin conditions, allergies and more
Visit Teladoc or call 1-800-835-2362 to sign up.
KidzDocNow
On-demand video visits with pediatric doctors for members up to 21 years old. Available 24/7, every day of the year. No appointment necessary. KidzDocNow doctors can help with:
- Common injuries and illnesses
- Prescription refills
- Referral to in-person or specialty care
Visit KidzDocNow or download the KidzDocNow mobile app to learn more.
Brave Health
Virtual mental and behavioral health care for members 13 and older. Includes therapy, psychiatry and medication management services. Brave Health offers:
- Therapy (one-on-one or group)
- Psychiatry
- Customized mental health treatment plans
- Support groups and specialty programs
- Connection to community supports
- Collaboration with your doctors
- Help setting up your device for telehealth visits
- Medication management*
*Brave Health does not prescribe stimulants or psychotropics.
Text or call Brave Health at 1-305-902-6347, Monday through Friday, 8 a.m. to 6 p.m. Eastern. You can also email start@bebravehealth.com or visit the Brave Health website to get started.
Telehealth FAQs
Telehealth is when you connect with a doctor over phone or video. It can help you get care faster, without leaving home. It is meant for non-emergency health issues.
- Cold, flu and fever
- Sinus problems and allergies
- Ear infections
- Rash and skin conditions
- Pink eye
- Behavioral health
Be prepared. Find a quiet place for the phone or video call and make sure you have a strong internet connection. Ask the doctor any questions you have about your child’s health and care.