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OTC Benefit


As of January 1, 2023, CVS will manage your child’s Over-the-Counter (OTC) benefit.


It’s easy to use your child’s $25 a month benefit

  • Order items online via the online OTC Booklet.
  • Order by phone. Shipping is free. Call 1-888-262-6298 Monday through Friday from 9 a.m. to 8 p.m. local time.
  • Shop in person for items at select CVS stores. Check  the store locator or call OTCHS 1-888-628-2770 (TTY: 711) to find the nearest location.

Use your child’s $25 a month to get items like baby wipes, calcium supplements and Tylenol tablets for pain relief. You can also get everyday items like laundry detergent, soap and toothbrushes.

If you previously ordered OTC items through Acaria, you will need to create a new account with CVS.


Frequently Asked Questions