OTC Mobile App
Shop over the counter from your phone
You can now order over-the-counter health and wellness products through the new Envolve OTC Mobile App.
- Order from the app, no need to call.
- Browse and buy eligible products.
- Ship right to your home.
- Check your balance and use available funds.
- Get reminders to use funds before they expire.
- View order history and current order status.
Download today from the Apple App Store or Google Play. Register and create an account.
Frequently Asked Questions
- Children's Medcial Services (CMS) Health Plan is proud to work with SafeLink Wireless® to offer you this cell phone program at no cost. Approved members get a free smartphone and these free, monthly benefits:
- 3 GB of data
- 350 minutes
- 3 Telehealth calls per month and written prescriptions to a local pharmacy through Doc.com
- Unlimited text messages
- Free calls to CMS Member Services
- Some limitations may apply.
- How to Enroll
- You can order over-the-counter items via the Secure Member Portal.
- Or, place your order over the phone. Call Children's Medical Services Health Plan's OTC Vendor AcariaHealth at 1-866-577-9010, Monday through Friday from 8 a.m. to 8.pm. Download the Over-the-Counter Health and Wellness Catalog (PDF) to view items. Please have your CMS Member ID card with you. You will need your Member ID number. Also, write down the item number from the catalog. You will need this also when placing your order.
Each month, you can place your order at any time.
It does not. You also cannot use future allowance amounts when placing your order. Please use your child's $25 OTC benefit each month.
Certain vitamins and mineral supplements must be recommended for your child for a specific diagnosed condition. Please speak with your child's physician before ordering these types of items.
Please allow up to 14 days for delivery of in-stock items. You will be notified if an item is out of stock and may take longer for delivery.
Please call Children's Medical Services Health Plan's OTC Vendor AcariaHealth at 1-866-577-9010, Monday through Friday, 8 a.m. to 8 p.m.