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Mother and child video calling their family doctor at home.

Telehealth Services

Care for your child – anywhere, anytime

Avoid traffic and busy waiting rooms. Get non-emergency medical help for your child over video or phone anytime, anywhere with telehealth. All you need is a smartphone, tablet or computer.

CMS Health Plan covers telehealth visits, so they are free to you. Your child’s primary care doctor may offer telehealth appointments. Call their office to ask. If you can’t get an appointment or their office is closed, try these telehealth providers:


On-demand video visits with pediatric doctors. Available 24/7, every day of the year. No appointment necessary. KidzDocNow doctors can help with:

  • Common injuries and illnesses
  • Prescription refills
  • Referral to in-person or specialty care

Visit or download the KidzDocNow mobile app to learn more.


 Doctor visits over phone or video for nonemergency health issues. Available 24 hours a day. Teladoc can help with:

  • Common injuries and illnesses
  •  Skin conditions, allergies and more

Visit or call 1-800-835-2362 to sign up.

Brave Health

Virtual mental and behavioral health care for CMS Health Plan members 13 and older. Includes therapy, psychiatry and medication management services. Brave Health offers:

  • Therapy (one-on-one or group)
  • Psychiatry
  • Customized mental health treatment plans
  • Support groups and specialty programs
  • Connection to community supports
  • Collaboration with your child’s doctors
  • Help setting up your device for telehealth visits
  • Medication management*

*Brave Health does not prescribe stimulants or psychotropics.

Text or call Brave Health at 1-305-902-6347, Monday through Friday, 8 a.m. to 6 p.m. Eastern. You can also email or visit to get started.


Telehealth FAQs

Telehealth is when you connect with a doctor over phone or video. It can help you get care for your child faster, without leaving home. It is meant for non-emergency health issues.

  • Cold, flu and fever
  • Sinus problems and allergies
  • Ear infections
  • Rash and skin conditions
  • Pink Eye
  • Behavioral health

Be prepared. Find a quiet place for the phone or video call and make sure you have a strong internet connection. Ask the doctor any questions you have about your child’s health and care.

CMS Health Plan members can get a free smartphone through SafeLink/TracFone. Visit SafeLink’s website to apply online or ask your child’s Care Manager for more information.