Rewards Program
My Health Pays® Rewards
Get rewarded for focusing on your health!
Earn My Health Pays® rewards when you complete healthy activities like annual screenings, tests and other ways to protect your health.
Use Your My Health Pays rewards to help pay for:
- Utilities
- Transportation
- Telecommunications
- Childcare services
- Education
- Rent
Or, you can use them to:
- Shop at Walmart for everyday items**
**This card may not be used to buy alcohol, tobacco, or firearms products.
Healthy Activities Eligible For Rewards
- $25 Comprehensive Diabetes Care: Age 18-75. Must complete both HbA1c test and retinopathy screening (dilated eye exam) once in the calendar year.
- $20 Weight Loss Health Coaching Sessions: Age 10 and up. Must submit a consent form, verbally pledge to lose weight within 30 days and complete six sessions within six months.
- Up to $20 Tobacco Cessation Health Coaching Sessions: Age 10 and up. Must submit a consent form, verbally pledge to stop tobacco use and complete all four sessions within six months of the first session. $5 reward after each completed session.
- $10 Substance Use Health Coaching: Age 12 and up. Complete three coaching sessions with a Care Manager in three months. Enrollment in Case Management and signed consent form are required.
- $20 Post Behavioral Health Admission Follow up Visit: Earn rewards for attending an outpatient follow up appointment with a behavioral health provider within seven days after discharge from an inpatient facility.
- $20 Notification of Pregnancy Form (first trimester): Complete and sign a Notification of Pregnancy form within first trimester.
- $10 Notification of Pregnancy Form (second trimester): Complete and sign a Notification of Pregnancy within second trimester.
- $20 Annual Well Child Visit: Age 7-13. One visit per calendar year with a PCP.
- $50 Substance Use Treatment for Pregnant Members Using Drugs: Complete five Medication Assisted Treatment visits before delivery and provide evidence of completed medication and counseling sessions.
Take healthy steps to earn My Health Pays rewards.
Your My Health Pays reward dollars are added to your rewards card after we process the claim for each activity you complete. If you are earning your first reward, your My Health Pays Visa® Prepaid Card will be mailed to you.
This My Health Pays Rewards Visa Prepaid card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC. Card cannot be used everywhere Visa debit cards are accepted.
Log in to your member account for your current My Health Pays rewards balance.
Frequently Asked Questions
Find answers to many of your My Health Pays rewards program questions below:
Once you complete a qualifying healthy activity, we are notified, and your card will be mailed to you. Remember to keep your card, as future reward dollars will be added to it for each qualifying healthy activity you complete. If you have questions, please contact Member Services.
Once you receive your My Health Pays rewards card in the mail, please follow the instructions on the activation sticker. You will need to have your card with you to complete activation.
To check your balance, login to your Secure Portal account.
Funds expire 90 days after termination of coverage or 365 days after date reward was earned, whichever comes first.
Sunshine Health Healthy Behaviors Program Evaluation
Sunshine Health’s Healthy Behaviors program aims to help members improve their health and wellness. The program also helps members manage chronic conditions and build relationships with their providers. Known as My Health Pays, the program lets members earn dollar rewards by completing healthy activities. Read the full 2021-2022 evaluation (PDF).
Tobacco Cessation Program
The Tobacco Cessation program provides support and educates members to help them stop using tobacco. It aims to reduce the risk of tobacco-related conditions like high blood pressure, heart disease and cancer.
Weight Management Program
The Adult Weight Management program helps members improve their diet and exercise. It aims to help them manage weight and decrease risk for health problems.
Substance Use Disorder (SUD) Program
The SUD program helps members, their families and caregivers access treatment, schedule doctor visits, get medications and manage side effects. It also helps them understand how the disease affects their emotional health.
Product Line |
Tobacco Cessation |
Weight Management |
SUD |
Total Members |
MMA and Child Welfare |
14 |
100 |
144 |
258 |
Program |
Q1 |
Q2 |
Q3 |
Q4 |
Total |
Tobacco Cessation |
0% |
0% |
0% |
0% |
0% |
Weight Management |
0% |
0% |
10% |
5% |
5% |
SUD |
7% |
14% |
67% |
0% |
19% |
Sunshine Health asked members in the Healthy Behaviors program to complete a survey. There was a 100% satisfaction rate from members in the tobacco cessation and weight management programs, and a 98% satisfaction rate from members in the SUD program.
Sunshine Health’s Healthy Behaviors program aims to help members improve their health and wellness. The program also helps members manage chronic conditions and build relationships with their providers. Known as My Health Pays, the program lets members earn dollar rewards by completing healthy activities. Read the full evaluation (PDF).
Tobacco Cessation Program
The Tobacco Cessation program provides support and educates members to help them stop using tobacco. It aims to reduce the risk of tobacco-related conditions like high blood pressure, heart disease and cancer.
Weight Management Program
The Adult Weight Management program helps members improve their diet and exercise. It aims to help them manage weight and decrease risk for health problems.
Substance Use Disorder (SUD) Program
The SUD program helps members, their families and caregivers access treatment, schedule doctor visits, get medications and manage side effects. It also helps them understand how the disease affects their emotional health.
Total members who participated in Healthy Behaviors:
| Product Line | Tobacco Cessation | Weight Management | SUD | Total Members |
|---|---|---|---|---|
| MMA and Child Welfare | 23 | 200 | 107 | 330 |
Program completion rate from July 1, 2020, to June 30, 2021:
| Program | Q1 | Q2 | Q3 | Q4 | Total |
|---|---|---|---|---|---|
Tobacco Cessation |
25% |
100% |
9% |
0% |
13% |
Weight Management |
51% |
14% |
10% |
3% |
26% |
SUD |
0% |
N/A |
33% |
17% |
17% |
Sunshine Health asked members in the Health Behaviors program to complete a survey. There was a 100% satisfaction rate from all members who took the survey.
Sunshine Health’s Healthy Behaviors program aims to help members improve their health and wellness. The program also helps members manage chronic conditions and build relationships with their providers. Known as My Health Pays, the program lets members earn dollar rewards by completing healthy activities. Read the full evaluation (PDF).
Tobacco Cessation Program
The Tobacco Cessation program provides support and educates members to help them stop using tobacco. It aims to reduce the risk of tobacco-related conditions like high blood pressure, heart disease and cancer.
Weight Management Program
The Adult Weight Management program helps members improve their diet and exercise. It aims to help them manage weight and decrease risk for health problems.
Substance Use Disorder (SUD) Program
The SUD program helps members, their families and caregivers access treatment, schedule doctor visits, get medications and manage side effects. It also helps them understand how the disease affects their emotional health.
Total members who participated in Healthy Behaviors:
| Product Line | Tobacco Cessation | Weight Management | SUD | Total Members |
|---|---|---|---|---|
| MMA and Child Welfare | 51 | 384 | 13 | 448 |
Program completion rate from July 1, 2019, to June 30, 2020:
| Program | Q1 | Q2 | Q3 | Q4 | Total |
|---|---|---|---|---|---|
Tobacco Cessation |
31% |
0% |
22% |
100% |
31% |
Weight Management |
30% |
22% |
35% |
72% |
37% |
SUD |
0% |
50% |
0% |
33% |
23% |
Sunshine Health asked members in the Health Behaviors program to complete a survey. There was a 100% satisfaction rate from all members who took the survey.