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OTC Benefit


As of January 1, 2023, CVS will manage your Over-the-Counter (OTC) benefit.


It’s easy to use your $25 a month benefit

  • Order items via the online OTC booklet.
  • Order by phone. Shipping is free. Call 1-888-262-6298 Monday through Friday from 9 a.m. to 8 p.m. local time.
  • Shop in person for items at select CVS stores. Check the store locator or call OTCHS 1-888-628-2770 (TTY: 711) to find the nearest location.

Use your $25 a month to get items like baby wipes, calcium supplements and Tylenol tablets for pain relief. You can also get everyday items like laundry detergent, soap and toothbrushes.

If you previously ordered OTC items through Acaria or through the Envolve OTC mobile app, you will need to create a new account with CVS.


Frequently Asked Questions